02.14.08

GM and its upside down international strategy

Posted in Strategies, Clean Technology, Exchange Rates at 5:30 am by Administrator

GM posted this week a record loss of $722 million for last quarter. But digging into it further the loss was from the sagging North American operations where the company is rapdily losing market share to Toyota, Honda and other international manufacturers. For 2007, GM’s revenue was flat in North America compared to the 50% gain in Latin America and 20% growth in Asia Pacific. The company continues to lose automotive U.S. market share–falling from 23.6% in 2006 to 23.1% in 2007. GM barely held on to its title as the largest automaker in the world, beating Toyota by just 3,000 vehicles.

This result came at a time when the dollar was at record lows against the Euro and was relatively weak against the Yen. Yet international carmakers figured out how to cut prices of exports to the US. Most of the international auto makers also have operations in the US and they also managed to profit despite the rise in prices for imported components due the weaker dollar.

GM, like most US manufacturers, exports relatively few cars. It chose a strategy after the Second World War of having local assembly or manufacture. In fact, GM cars in Europe bear little resemblance to the ones produced in the US. There is some sourcing of parts from the US but most of the content is local.

Over the past two decades, GM and Ford international operations have been more efficient and profitable than the domestic counterparts. But it leaves the auto makers unable to take advantage of a weak dollar since they export little. On the other hand, when the dollar is strong, imports are more competitive.

The US automakers have vigorously fought the new high fuel efficiency standards. They now must retool to produce more efficient engines. The international manufacturers, particularly the Japanese, have already made the investments in clean technology.

GM has much to do with ”right-sizing” its domestic operations. It also faces challenges in “greening” its fleet. However, if the company loses such money in weak dollar environment, watch out if the dollar suddenly strenghens. 

 

 
 

 

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02.04.08

What should I look for in an international executive?

Posted in HR at 5:42 am by Administrator

My observation over time that the most frequent mistake that international companies make is sending the bright young sales or operations manager to head up an international operation. You’re taking someone who had succeeded in one business culture and assuming that s/he can similarly run an operation under very different cultural ways of doing business. The worst mistake is picking someone who has succeeded in only the domestic operation.

The downside risks of having the wrong executives in international positions are considerable. Some estimates are that it costs over $300k to post an executive overseas. Even if you are managing an international operation from the domestic offices, the wrong kind of executive may result in having a manager who misses the cultural cues, doesn’t understand the international legal structures, doesn’t understand the risks of international business and the dificulty of manging employees from another culture.  So what are some characteristics of successful international executives?

  1. They are curious about other people and are accepting of differences. Having someone who expects others to adapt to his/her ways of doing business will inevitably lead to problems. This kind of inflexibility is mistaken for the positive trait of drive. A goal-driven executive will recognize when tactics need to be altered and that executive will get that information by reasearch and personal interaction.
  2. They listen well to what is or is not being said. To interpret what is being said, the successful international executive has experience in the other culture or has asked experts about how to interpret what is going on.
  3. The successful international executive can think strategically, several moves ahead, like a good chess player. S/he develops options and contigency plans that reflect the business culture and legal systems.
  4. Speaking another foreign language is a plus. To speak another language fluently is to understand how language influences thought patterns. One senior executive of an accounting firm remarked to me that it took two to three years for an executive to reach fluency; to learn differing accounting and business practices took only months. Hence he hired only language qualified executives, even if he had to go beyond the firm.
  5. The international executive has to be trusted that s/he is representing the company interests, not those of the international employees or customers. In the diplomatic world, the problem is called “localitis” — when a diplomat is representing the views of the country s/he is posted to and not the other way around. The same goes for international executives. One solution is to rotate the executives around a fairly constant basis.
  6. If an executive is being sent overseasand has a family, the family has to have the same characteristics of curiosity and willingness to accept people of different cultures. Several times I saw talented executives cut their international postings short because the family couldn’t adapt to the strains of international living. In most cases, the executive goes to a structured office that resembles the ones back home — the family has to adapt to the daily challenges of the new culture.

I’ll be adding comments over the next few weeks on other topics associated with international recruiting.

Please join in with your comments… 

 

 

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01.26.08

Wild Week in the Markets Underscores Interconnectedness of World Economy

Posted in Economic Analysis, Taxes & Tariffs, Exchange Rates at 12:31 am by Administrator

What was interesting about the tumult of the last week in global stock markets is that the concerns began in Asia about worries over the direction of the US economy. That led to Asian investors pulling out of US stocks and European investors followed suit. The US markets were closed on Monday but it was clear to the Fed and US Treasury Department officials that with the drop around the world, the US markets would face a tsunami of sell orders at opening bell. The Fed reacted quickly by cutting some rates by 3/4 of a point and the President and Congressional leaders advanced their timetable on a stimulus package. Was it enough? We’ll have to see but the markets are still clearly worried at week’s end. My personal opinion is that there are short term liquidity issues that the markets are reacting to and long term growth issues as the US consumer has cut back on spending due to changes in the mortgage market. The equity line of credit piggy bank, which financed most of the growth in consumer spending since 2002, has been broken. It’s going to take a while for the consumer to pay down debts to start consuming again.

But let’s think through the international business implications of the policy changes in Washington this past week. The cut in interest rates made short term financial investments in the US less attractive versus the Euro or Yen zones. That will keep the dollar weak, now at $1.46/Euro. That will be good for US exporters and for foreign tourism coming to the US. That will also make it more difficult for European countries to expand their economies via the traditional export markets. I would expect the ECB to also cut rates, even with the fears about inflation.

The economic stimulus package will also affect the other major trading partner of the US, namely China. With the Yuan tied to the dollar, the interest rate cut will have little effect. However with a larger percentage of US income being spent on imported goods (estimated to be 21% today versus 19% in 2001), the stimulus package will increase demand for goods from China and part of the stimulus package will leak out of the economy.

Bottom line — Weak dollar, boost for US exports to Euro-zone and boost for Chinese exports to US.

What is your opinion - post a comment!

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01.19.08

More on Developing International CleanTech Markets

Posted in Government Resources, Clean Technology at 10:17 pm by Administrator

Clean technology will certainly be one of the fastest growing international markets over the next five years. Both governments and consumers are demanding reductions in emissions and more environmentally friendly products. New products will be created around the globe and good ideas created in one place will quickly migrate worldwide. One good example of the flow of ideas and technology is between the United States and Germany due to a common effort of governments, associations and private sector producers.

Germany recognized early on that it needed to lessen dependence on imported oil and gas, not only for national security reasons but also for environmental health. The country started a research program through its research laboratory system in the late 1970’s. With reunification, ordinary Germans were confronted in the former East Germany with the consequences of governments ignoring environmental impacts. The research programs continued producing number of interesting advances in both wind and solar generation, but the costs were still far above conventional generation. When the SPD came into power in 1998, the government instituted subsidies for solar and wind installation and set up a system that allowed producers to sell back to the grid.

Having demonstrated that renewables could be competitive given the right regulatory framework, the German companies turned toward the US market as a way to allow greater efficiencies of production. I accompanied Sigmar Gabriel, then Minister-President of Lower Saxony and current Environment Minister of Germany on a visit in 2000 to Boston, San Francisco and Silicon Valley. Accompanying him were the manufacturers of solar and wind generation equipment. In addition, German companies started their own marketing efforts.

When I came to live in the Bay Area in 2002, I joined the fledgling German American Business Association of California.  GABA early on focused on clean tech, providing a platform for German companies to meet US customers and to understand the regulatory environment. It is not surprising that the leading international companies in renewable energy are German.

The takeaway from this discussion: To develop international clean tech markets, we need to put together coalitions of governments, associations and producers. Those efforts will only be successful in so far as technologies are price competitive, given the right incentives from the regulatory structure.

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01.17.08

Developing Country Markets Attracting More Clean Tech Investment

Posted in Clean Technology at 10:40 pm by Administrator

The Cleantech Group LLC just released some interesting information on worldwide VC Markets. As reported on Cleantech.com VC investments in developing countries, most notably in solar, have upticked sharpkly in 2007:

“Venture capital investment in cleantech for 2007 hit new highs as deals in North America and Europe totaled $5.18 billion, according to data released today.

“Energy generation took the lead in last year’s cleantech investments, according to a year-end roundup from Ann Arbor, Mich.-based Cleantech Group, which has been tracking cleantech sector investment since 2001.

“The report counted 172 deals in energy generation in 2007, totaling $2.75 billion invested into the sector. North American companies continue to receive the lion’s share of cleantech venture investing, with North American-based companies receiving over 3x the investment of European-based companies.

“Within the energy generation subsector, solar made a strong showing.

“In 2007, solar emerged as a significant investment theme, and it was notable to us that of the top five solar deals of the year, three of the largest were solar investments in China and India,” said Cleantech Group Managing Director of Global Marketing Kristina Messdaghi.

“With three successful crystalline silicon IPOs, China attracted investor interest for solar companies, including Yingli Green Energy, which received $118 million, and Shunda Holdings, which received $82 million. In India, top cleantech investments of the year included solar company Moser Baer Photo Voltaic with $100 million.

“We always knew the emerging markets of China and India were going to be significant economic forces. It’s clearly now happening,” said Messdaghi.”

Both China and India, like developed economies in Europe and North America, are major oil importers. The incentives to move to renewable technologies is greater than ever and companies in those markets have the competitive advantage of knowing the idiosyncrasies in China and India. Clearly, cleantech is the growth sector for this decade in terms of international trade, but although many developments are taking place in the US (particularly California) and Europe (especially Germany), no one country can claim ownership of the sector.

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01.14.08

How can I find competitive logistics services?

Posted in Logistics at 6:05 am by Administrator

When I first started working in international trade, the shipper was simply a link to get the goods from one country to the other. Companies sent complex sheaves of documents to get goods cleared and telexes gave an update of the arrivals of ships. With the arrival of the internet and global communications, the logistics provider has taken on many functions. No longer do companies have to find and fill out complex import and export forms. These are available on-line from the logisitcs provider. The concepts of F.O.B. or F.A.S. bear less relevance since frequently the logistics provider picks up the shipment at the exporting company mnaufacturing location, ships them worldwide, pulls it though customs and delivers it to the door of the customer. Many also provide financing and insurance.

The good news for the exporter is that the logistics field is very competitive. Companies specialize in certain niches of the market. No company should settle for just one logistics provider to provide all of their shipping. The exporter can demand, and get, competitive rates and service no matter how big or small. Thus the key to finding competitive logistics support is to continually shop around and remember that you are in the driver’s seat.

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01.09.08

How much has the export driven strategy led to the boom in China.

Posted in Economic Analysis, Exchange Rates at 5:34 am by Administrator

I found the article in the January 3 Economist entitled “An Old Chinese Myth” to be quite fascinating. It takes a contrarian view that increases in domestic demand, not the export surplus, have led to the economic boom in China.

Begin Quote: “MOST people suppose that China’s economic success depends on exporting cheap goods to the rich world. Headline figures show that China’s exports surged from 20% of GDP in 2001 to almost 40% in 2007, which seems to suggest not only that exports are the main driver of growth, but also that China’s economy would be hit much harder by an American downturn than it was during the previous recession in 2001. …If exports are measured correctly, however, they account for a surprisingly modest share of China’s economic growth…

“Jonathan Anderson, an economist at UBS, a bank, has tried to estimate exports in value-added terms by stripping out imported components, and then converting the remaining domestic content into value-added terms by subtracting inputs purchased from other domestic sectors.

“Once these adjustments are made, Mr Anderson reckons that the “true” export share is just under 10% of GDP. That makes China slightly more exposed to exports than Japan, but nowhere near as export-led as Taiwan or Singapore (which on January 2nd reported an unexpected contraction in GDP in the fourth quarter of 2007, thanks in part to weakness in export markets.  Surveys suggest that one-third of manufacturing workers are in export-oriented sectors, which is equivalent to only 6% of the total workforce.”

I have a slightly different take on the process based on my experience in countries like Chile and Argentina which opened their markets to international trade in the 1980’s. An exchange-rate policy that favors exports at the beginning of the process is certainly an important first step. However, in my opinion, the key policy change is that by orienting the country to international trade, an economy can rapidly close the technology gap with the developed world. In doing so, productivity increases and domestic sectors that feed the export industry can also increase production. In a few years, countries that were laggards in technology because of self-imposed isolation can catch up to the most modern production techniques.

One of the issues that critics of globalization seize on is that income gaps widen during this process of modernization. This results from the above processes. The sectors that are open to international trade advance quickly, only limited by the pool of skilled workers, while traditional sectors lag. This is not the fault of globalization but rather a reflection of sectors where the economy has not kept up to date because of low skill levels. The answer is not to slow down globalization but rather to increase investments in education and infrastructure.

China has boomed not from low-wage exports or a “rigged ” exchange rate but rather by moving up the value chain. That in turn has allowed a good portion of the traded-sectors to grow rapidly. The challenge in China, as other economies have experienced, is to bring the non-traded sectors of the economy up to the same levels of productivity.

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01.08.08

Japan’s Consumer Still Reluctant to Spend

Posted in Strategies, Economic Analysis, Marketing at 4:13 am by Administrator

Mark Fuller and John Beck posit in their book “Japan’s Business Renaissance” that Japan’s economy turned a corner the early part of this decade thanks to business restructuring and increased willingness of consumers to spend. Certainly the prime example of restructuring is the automove industry with innovative leaders like Toyota (now number two worldwide) and Honda. The Japanese automakers have done well in creating new products and being at the forefront of clean technologies like hybrids and fuel efficient cars. The innovation has not paid off in stimulating greater purchases by Japanese consumers. Today the AP carried the following story:

TOKYO (AP) — Japan’s domestic auto sales fell to a 35-year low last year as the nation faced high gasoline prices, limited income growth and shrinking demand, an industry group said Monday.

Sales of new cars, trucks and buses declined 7.6 percent to 3.434 million vehicles in 2007, the Japan Automobile Dealers’ Association said in a statement. The figures do not include sales of minicars and minitrucks.

The result, which marked the fourth straight annual decline, was the lowest since 1972, when sales totaled 3.406 million vehicles.

The data showed that the world’s third-biggest auto market is slow to respond to efforts by some Japanese car makers to spark local demand by boosting their offerings of new models. Japan’s largest automaker, Toyota Motor Corp has introduced nine models since last May but estimates a 6 percent drop in its domestic sales in 2007.

The nation’s new vehicles sales in December alone fell 7.1 percent from a year ago to 236,142 vehicles, down for the first time in three months, the association said. And the outlook for the domestic market remains gloomy.

Another industry group, Japan Automobile Manufacturers Association, has put its domestic sales forecast for this year at 3.427 million vehicles - excluding minivehicles - down 0.2 percent from sales for 2007.

Clearly the Japanese consumer, unlike its US consumer, is not willing to spend. The stagnant will reinforce the strategies of Japanese car makers to expand internationally and to pressure for a weaker Yen versus the dollar. In any event, Japan’s economy remains tied to export success given the weakness of internal demand.

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01.03.08

How Can I Protect My Intellectual Property - Part 3 - Countries Where There Is Little or No IP Protection

Posted in Intellectual Property at 12:31 am by Administrator

Despite all the progress of the WTO in the past ten years in getting countries to protect patents, trademarks and copyrights, there are still many places where there are laws in place but no possibility of enforcement. Many manufacturers complain about piracy from China, yet many more companies successfully manufacture there. There are other examples from around the globe. So what are some tactics used by these savvy companies?

  • Change designs so quickly that the pirated good reaches the market only after a new design has come out. Many luxury good designers follow this tactic. A high-end decorative ceramic maker told me he gave up on trying to copyright his designs. Since he started manufacturing in China, he sees his designs show up in Target and the like within a few months. Instead of spending money on lawyers, he simply changes the pattern several times per year.
  • Break up the manufacture so that no one sub-contractor will understand the overall product. For electronics manufacturers, this extends to keeping the most sensitive parts of the design in house or within the United States. If you keep it within the US, a good non-disclosure agreement (NDA) can help protect the “secret sauce.” Another variant is what Coca-Cola does - the base syrup is manufactured in wholly-owned facilities. The syrup is diluted and sugared for the local market.
  • Make the outsourced manufacturer your partner. One common tactic (particularly in China) is to have a JV with the company and give them rights to local production/distribution. This gives the local company the incentive to police the market. The idea is to make the outsourced manufacturer so tied into the success of the venture, that they won’t change. You must however have SEVERE penalties for shipments to third markets and you must be prepared to enforce the agreement. Don’t be a nice guy.
  • Complain to your government about piracy. The US Trade Representative is always looking for examples of IP violations and US Embassies will support you in an attempt to bring pressure on the local government. However, their moral suasion is limited.
  • Find the local pirate and offer to buy them out. Yes, I know this rewards bad behavior, but sometimes it is the only solution.

Tell us how you handled this issue!

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12.26.07

How Can I Protect My Intellectual Property? - Part 2 Strategies for Countries With Good or Strong Enforcement

Posted in Intellectual Property at 11:25 pm by Administrator

So now you have your product patented, trademarked and copyrighted in the countries your are doing business in,how can you enforce your rights? Here are some strategies that I’ve seen companies use:

  • Hire a local person monitor the market and report on any potential violations. This could be your agent, a local attorney or a consultant. They should look at advertisements, ask for promotional and technical literature from competitors, and as appropriate drive past storefronts.
  • Do your own periodic web searches on product offerings from your competitors. It’s always amazing how you can find hidden deep in a web-search. Be creative in your terminology usage and search on parts of the words (especially for your trademarks or marketing slogans) since copycats like to make it sound like the original product. Remember you can also use the translation programs to look at non-English websites (usually too literal but the translations can give you an idea if you need to look at the site further.
  • If you find a potential violator, consider your options. In some cultures, a polite letter from your company can be sufficient; in others, a strongly worded letter from a law firm might be the option. If you can trust the local court system, you can ask for an injunction. (One cautionary note: Consider how your approach might look in the US. One major US film studio came down hard on a small Salvadoran producer and it was played up as David vs. Goliath in the local press.)
  • If your competitor is exporting the product back to your company’s country or to a third country, you can seek to stop the product at the importing country border.
  • If you’re not getting results or the cooperation from the government, bring in your Embassy. When I was in El Salvador, I intervened numerous times on behalf of US patent, trademark and copyright holders. The owner of a local franchise lost rights to the trademark but told me how he was still going to use it. After consultations with the trademark owner in the US, I asked the Salvadoran government to shut down the operation. When the operation was shut down, there was considerable press play and the Salvadoran brought suit against the Embassy and me for depriving him of his livelihood. The suit never went anywhere and in the end, the US intervention stopped the trademark infringement.

Part 3 will deal with strategies for enforcement in countries where intellectual property protection is weak or non-existent.

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